Encouraging staff – to enjoy their work and maintain motivation in order to deliver an undeniably good service to their customers – is crucial if 2017 is to be a better year.
Dubbed by the meme-generators of the world as “the year that should be put in to rice” [to fix it…], 2016 was, by all accounts, a difficult year. While the holiday season may have achieved some repair to the morale of staff around the country, it is essential that team and HR managers use the means at their disposal to hit the ground running in the new year.
Liane McGowan, happiness guru and founder of Happy Monday CC says “Management will normally always witness two types of people when the new working year begins: those that are excited to be back at work, feeling refreshed and ready to tackle their tasks; and those that feel they haven’t rested enough, and resent being back in the office.”
Techniques To Motivating Staff
- The key is for management to harness the motivation of those that already possess it, and foster it for those that need a helping hand.
- Encourage laughter, fun and a general increase in office happiness, when employees return to work, is important.
- Keeping morale high by increasing the awareness of happiness within the workplace and adding exciting elements into the brand-new year will set the tone needed.
What Does Research Say?
Research indicates that employees will respond well to formal interventions which can be targeted on creating an eager and motivated workforce for the year ahead. McGowan says “Starting the year on a high note will keep employees encouraged and happy during the emotional slump many feel after returning to work from their long (or not long enough) holiday. This slump is also most likely caused by financial stressors, when we tend to over spend during the festive season, but need to make ends meet throughout January.”
For years, Positive Psychologists Sonja Lyubomirsky, Laura King and Ed Diener conducted over 200 studies on more than 275 000 people worldwide. Their findings show that happiness leads to success in almost every domain in life; including work performance and work relationships. Cynthia D Fischer wrote an article ‘Happiness at Work’ and in her abstract stated the following: “At all levels, there is evidence that happiness has important consequences for both individuals and organisations. Past research has tended to underestimate the importance of happiness at work.”
Three Resolutions For Comapanies In 2017
McGowan offers three new year’s (and all year) resolutions that companies should implement for 2017, focusing on employee emotional development and happiness. In order to strive for a change in your workforce, it is key that a change in the processes being implemented occurs.
- Embrace such change – We cannot expect changes to occur using old, outdated campaigns. In order to achieve new results, you need to embrace and implement new things.
- Develop a happy environment – Especially one which your employees will love working in. When the environments in which we exist add to our emotional wellbeing in a positive way, we want to stay and thrive in such environments.
- Seek the correct advice –On the development and implementation of such campaigns and changes that may be needed within your work space, to achieve the necessary results.
There is an absolute global shift towards the happiness factor within the corporate space and it is time for South Africa to catch up. Motivation and happiness go hand in hand – and with the right approach, management can ensure both are achieved in 2017.
Source: Perfect Word Consulting (Pty) Ltd. Image: